The details,made clear.

We help with car or scooter rental coordination, groceries, gifts, flowers, personal shopping, romantic surprises and beach proposals with flowers and decorations. You can also ask about restaurant reservations and other practical local assistance. The scope is agreed for each request.

Email sales@pattayamoments.com with what you would like arranged, where in Pattaya and when. You can also use Tell us your wish to prepare and copy your enquiry into your email. The website form does not send it or confirm an assignment.

Yes. We can coordinate agreed shopping and preparations before your arrival. Send your dates, location and any lists or photos. Delivery and access to a hotel room or property require agreed permission from you and, where relevant, the hotel or property operator.

Yes. You can request practical help, shopping, gifts or arrangements during your stay. Tell us your location and preferred timing so we can discuss the scope.

The service level reflects the estimated work and scope. Essential is 1,000 THB for approximately 1–2 hours, Signature 2,745 THB for approximately 2–4 hours, and Bespoke 4,495 THB for approximately 6–8 hours. Privé is 7,500 THB, with time agreed individually. These are service fees; goods and other external costs are additional and normally paid directly to the supplier.

Yes. We agree the task, timing, service level and service fee before starting. Significant changes and additional costs require your approval before we proceed. Selecting a package on the website is an enquiry, not a confirmed assignment.

Our service fee is paid according to the payment arrangement confirmed with you. External suppliers are normally paid directly under their own payment terms. For shopping and collection, you approve the goods and pay the shop before we collect them. No payment is taken through the website form.

Please contact us as soon as possible through the channel where your assignment was confirmed. Changes may affect the timing, scope or fee. Any significant additional Pattaya Moments fee requires your approval before the additional work begins.

Before work begins, our service fee is normally refunded in full, subject to any clearly disclosed and accepted special agreement and mandatory rights. Once requested work has begun, the reasonable value of completed work may be deducted where legally permitted. After full performance, the fee is normally non-refundable, with the exceptions set out in our policy. Payments made directly to suppliers follow their own terms. See our cancellation and refunds policy for the full details.

Read cancellation and refunds

Email sales@pattayamoments.com. For an existing assignment, you can also reply through the channel where it was confirmed. Please include your name, a short description and any reference number.